---
title: iTop
description: "## What is iTop? iTop is an open-source, multi-client web portal designed for service providers and businesses. iTop manages all configuration items and their relationships in a flexible CMDB. iTop manages user requests, incidents, problems, changes, and the service catalog…"
url: "https://lucidum.io/docs/itop/"
updated: "2024-06-28"
category: Connectors / List of Connectors / I
---

# iTop

## What is iTop?

iTop is an open-source, multi-client web portal designed for service providers and businesses. iTop manages all configuration items and their relationships in a flexible CMDB. iTop manages user requests, incidents, problems, changes, and the service catalog in a single repository.

## Why Should You Use the iTop Connector?

The iTop connector provides visibility into the assets in your environment. You can use this visibility to:

- ensure assets are managed per your security policies
- derive relationships between assets, users, applications, and data

## How Does This Connector Work?

Lucidum executes read-only requests to the iTop REST API and ingests only meta-data about iTop devices. Lucidum does not retrieve any data stored on your assets.

## Configuring the Connector in Lucidum

| **Field** | **Description** | **Example** |
| --- | --- | --- |
| URL | The URL for the iTop API. | http://localhost/itop/webservices/rest.php |
| Username | User name for a iTop account with read access. |  justynmutts |
| Password | The password for the iTop account. |  ************ |
| Verify SSL. | For future use. | N/A |

## Source Documentation

### Creating Credentials

Contact your Lucidum Sales Representative for help with creating credentials.

[https://www.itophub.io/wiki/page?id=3_0_0:admin:managing_user_accounts](https://www.itophub.io/wiki/page?id=3_0_0:admin:managing_user_accounts)

### Required Permissions

Contact your Lucidum Sales Representative for help with permissions.

[https://www.itophub.io/wiki/page?id=latest%3Aadvancedtopics%3Arest_json](https://www.itophub.io/wiki/page?id=latest%3Aadvancedtopics%3Arest_json)

### API Documentation

[https://www.itophub.io/wiki/page?id=latest%3Aadvancedtopics%3Arest_json](https://www.itophub.io/wiki/page?id=latest%3Aadvancedtopics%3Arest_json)