kate-gibson
Example MetaBlocks
Last Updated: December 2, 2025This chapter provides a simple example MetaBlock. Adding a Dashboard and Its SmartLabels to a MetaBlock In this example, we add a dashboard and the SmartLabel used in the dashboard to a MetaBlock. We know that we want to export a custom dashboard for a colleague to use on their Lucidum system. We package both...
Using MetaBlocks with SmartLabels
Last Updated: January 8, 2026What are MetaBlocks? Lucidum includes a feature called MetaBlocks. MetaBlocks allow you to group Dashboards, Connectors, Actions , SmartLabels, and Saved Queries, similar to how you would use a folder. You can store related items in a single MetaBlock. For more details, see Creating and Managing MetaBlocks. Adding SmartLabels to MetaBlocks After creating a SmartLabel,...
Using MetaBlocks with Saved Queries
Last Updated: November 22, 2025What are MetaBlocks? Lucidum includes a feature called MetaBlocks. MetaBlocks allow you to group Dashboards, Connectors, Actions , SmartLabels, and Saved Queries, similar to how you would use a folder. You can store related items in a single MetaBlock. Dashboards, Connectors, Actions , SmartLabels, and Saved Queries For more details, see Creating and Managing MetaBlocks....
Using MetaBlocks with Dashboards
Last Updated: November 24, 2025What are MetaBlocks? Lucidum includes a feature called MetaBlocks. MetaBlocks allow you to group Dashboards, Connectors, Actions , SmartLabels, and Saved Queries, similar to how you would use a folder. You can store related items in a single MetaBlock. For more details, see Creating and Managing MetaBlocks. Adding Dashboards to MetaBlocks To add an Dashboard...
API Token Management
Last Updated: April 22, 2026The API Token Management page allows you to view, create, edit, and manage API tokens. For user accounts of type Admin, the API Token Management page displays: Action tokens. Tokens for API calls to the Lucidum Data Group. User Generated tokens. Tokens for all other Lucidum API endpoints. Limited tokens. Created by Admin accounts. Tokens...
Endpoints for SmartLabels
Last Updated: January 8, 2026You can use the Lucidum API to: Search the list of SmartLabels by SmartLabel name and retrieve the SmartLabel ID, LLM Description, and LLM Business Value Retrieve details about a SmartLabel The following sections describe the endpoints for these actions. Headers Requests to the endpoints in the Lucidum API v2 must also include a header with: Content-Type...
System Preferences
Last Updated: November 6, 2025In addition to Themes, Lucidum allows organizations to to customize the UI with system preferences. System Preferences define default preferences for all users. You can set System Preferences in the new System Preferences page (Settings > System Preferences): System Preferences Navigate to Settings > System Preferences. The System Preferences page appears. In the System Preferences...
Introduction to Lucidum MoM
Last Updated: November 6, 2025What is MoM? Lucidum MoM (Manager of Managers) allows you to manage multiple Lucidum systems from a single browser session. From MoM, you can: view the status, user count, and asset count for each of your Lucidum instances. jump directly to a Lucidum instance to perform troubleshooting or maintenance tasks. add and manage users forone...
Adding Users to MoM
Last Updated: February 9, 2026Lucidum MoM (Manager of Managers) allows you to manage users from a single browser session. You can add users in MoM and align them with Lucidum Instances. Viewing the List of Users To view the list of users in MoM: Log in to MOM. Select the Users icon in the left navbar. The Users page...
Freshdesk
Last Updated: October 23, 2025What is Freshdesk? Freshdesk is the cloud-based, agentic AI, customer engagement solution from Freshworks. Freshdesk lets you streamline your company’s customer support and helps you to efficiently manage your customers as you scale. Why Should You Use the Freshdesk Connector? The Freshdesk connector provides visibility into the assets and users managed by the service desk...