Increased &
Sustained NPS
Increased & Sustained NPS
- Comprehensive Visibility: Lucidum’s CAASM provides in-depth insights into an organization’s assets, boosting customer confidence in their security posture.
- Proactive Security: With Lucidum, organizations can effectively detect and prioritize threats, leading to enhanced customer trust in their cybersecurity measures.
- Faster Incident Response: Lucidum helps organizations accelerate remediation, minimizing disruption and improving overall customer experience.
- Continuous Improvement: By leveraging data from Lucidum’s CAASM solution, organizations can refine and enhance their security policies, leading to higher customer satisfaction.
- Streamlined Collaboration: Lucidum’s CAASM facilitates better communication and collaboration between teams, promoting more efficient and effective security operations.
- Customized Solutions: Lucidum’s CAASM can be tailored to meet the unique needs of each organization, ensuring a personalized and customer-centric approach to security.
MSSP Upgrades & Expansion
MSSP Upgrades & Expansion
- Reduced Operational Costs: Lucidum’s streamlined integration and centralized management help MSSPs optimize their operational efficiency, reducing costs and further enhancing service profitability.
- Seamless Integration: Lucidum easily integrates with existing MSSP security tools and platforms, enhancing their capabilities and providing added value to clients.
- Service Profitability: Lucidum’s CAASM solution enables MSSPs to offer high-value, differentiated services that can command premium pricing, leading to increased service profitability and higher margins.
- Margin Multipliers: By leveraging Lucidum’s advanced features and integrations, MSSPs can bundle additional services and solutions, creating margin multipliers and increasing the overall revenue per client.
- Continuous Improvement: MSSPs can utilize data from Lucidum’s CAASM solution to refine and enhance their security policies and practices, delivering better service to clients and staying ahead of emerging threats.
- Scalability and Customization: Lucidum’s CAASM solution can be easily scaled and adapted to suit the unique needs of each MSSP client, ensuring a tailored and effective approach to security management.
Enhanced NRR
Enhanced NRR
- Customer Retention: Lucidum’s comprehensive CAASM solution improves customer satisfaction by providing better visibility and security, leading to lower churn rates and higher NRR.
- Upselling Opportunities: Lucidum’s advanced features and integrations offer valuable upselling opportunities, increasing recurring revenue from existing customers.
- Cross-Selling Potential: With a diverse range of security solutions, Lucidum enables organizations to cross-sell additional products and services, boosting NRR.
- Reduced Support Costs: Lucidum’s proactive threat detection and streamlined incident response help minimize support costs, allowing organizations to allocate more resources to growth and customer retention.
- Enhanced Customer Loyalty: By continuously improving and refining security policies and practices with Lucidum’s CAASM, organizations can foster customer loyalty, leading to higher NRR.
- Scalable Solution: As organizations grow, Lucidum’s CAASM solution can be easily scaled to accommodate new customers and business needs, ensuring a steady increase in net recurring revenue.
