ConnectWise Automate is a remote monitoring and management (RMM) solution that provides access and control over agent and agentless devices across your network. You can remotely access endpoint devices, either manually or automatically using out-of-the-box scripts. Automated tasks include patching, remote monitoring, automated remediation, asset discovery, and administrative tasks such as emailing scheduled reports, generating random passwords, updating custom data fields, and running direct SQL queries.
Configuring the Connector for ConnectWise Automate #
To configure Lucidum to ingest data from ConnectWise Automate:
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Log in to Lucidum.
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In the left pane, click Connector.
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In the Connector page, click Add Connector.
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Scroll until you find the Connector you want to configure. Click Connect. The Settings page appears.
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In the Settings page, enter the following:
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URL (required). The URL of the API for ConnectWise Automate.
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Username (required). User name for an account in ConnectWise Automate that has read access to the API data. The Lucidum connector uses this account. See https://docs.connectwise.com/ConnectWise_Automate/ConnectWise_Automate_Documentation/060/300/010.
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Password (required). Password for an account in ConnectWise Automate that has read access to the API data The Lucidum connector uses this account. See https://docs.connectwise.com/ConnectWise_Automate/ConnectWise_Automate_Documentation/060/300/010.
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Client ID (required). Client ID for a your account with ConnectWise Automate.
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To test the configuration, click Test.
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If the connector is configured correctly, Lucidum displays a list of services that are accessible with the connector.
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If the connector is not configured correctly, Lucidum displays an error message.
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API Documentation #
API v1
