RingCentral

What is Ring Central? #

RingCentral is a global provider of cloud-based, enterprise communications, video meetings, collaboration, and contact center.

Why Should You Use the Ring Central Connector? #

The Ring Central connector provides visibility into devices and users in your environment. You can use this visibility to:

  • ensure assets are managed per your security policies

  • derive relationships between assets, users, applications, and data

How Does This Connector Work? #

Lucidum executes read-only requests to the Ring Central REST API and ingests only meta-data about Ring Central devices. Lucidum does not retrieve any data stored on your assets.

Configuring the Connector in Lucidum #

Field

Description

Example

Profile Name

Name for this configuration

Lucidum connector

URL

The URL for the Ring Central API.

https://platform.ringcentral.com

Client ID

Client ID for use with the Ring Central API.

For details, see https://developers.ringcentral.com/guide/authentication/jwt/quick-start#create-an-app-and-obtain-credentials

The Client ID must have permissions to read account data (ReadAccounts).

For details, see https://developers.ringcentral.com/guide/basics/permissions

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Client Secret

Client secret for use with the Ring Central API

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API Token

JWT token for the Ring Central client ID.

For details, see: https://developers.ringcentral.com/guide/authentication/jwt-flow

and

https://developers.ringcentral.com/guide/getting-started/create-credential

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Source Documentation #

Creating Credentials #

To generate the Client ID and Client Secret, see https://developers.ringcentral.com/guide/authentication/jwt/quick-start#create-an-app-and-obtain-credentials

To generate the API JWT Token, see

Contact your Lucidum Sales Representative for help with creating credentials.

Required Permissions #

The Client ID must have permissions to read account data (ReadAccounts).

For details, see https://developers.ringcentral.com/guide/basics/permissions

Contact your Lucidum Sales Representative for help with permissions.

link

API Documentation #

API version V1

https://developers.ringcentral.com/api-reference/using-the-api