BMC Helix CMDB Actions

Actions for BMC Helix CMDB #

• Send Data to BMC Helix CMDB. Sends a custom set of Lucidum data to BMC Helix CMDB.

Use Cases #

Below are the possible use cases for these actions:

• If you want to run Lucidum “headless”, you can send relevant data to BMC Helix CMDB on a regular schedule.

• You can send normalized, enriched Lucidum data to BMC Helix CMDB to be indexed, searched, and analyzed.

Prerequisites #

To execute BMC Helix CMDB actions, you must

Configure a BMC Helix CMDB API connection beforehand. The required parameters are described in the instructions for creating a BMC Helix CMDB connector in Lucidum https://lucidum.io/docs/microsoft-active-directory.

Workflows #

• Creating a new Configuration and a new Action
• Cloning an Existing Action
• Creating a new Action from the Location Results page
• Editing a Configuration
• Editing an Action
• Viewing Information about an Action

BMC Helix CMDB Configuration #

To create a configuration for BMC Helix CMDB actions:

• Configuration Name. Identifier for the Configuration. This name will appear in the Lucidum Action Center.

• URL (required). The URL of the API for BMC Helix CMDB.

• Source (required). The API source for BMC Helix CMDB API source.

  • If you are using the AR system (Remedy Action Request system) APIs, enter arsys.

  • If you are using the BMC Helix Configuration Management Database APIs, enter cmdb.

• Username (required). User name for an an account on BMC Hexlix CMDB that has read-only access to the API data.

• Password (required). User name for an an account on BMC Helix CMDB that has read-only access to the API data.

• Max # of Records per Payload. The maximum number of records to send to BMC Helix CMDB in each action. The default value is “50”.

Create a New Action #

To create an action for BMC Helix CMDB, contact Lucidum customer care.