Datto Remote Monitoring and Management (RMM) is a secure cloud-based RMM platform. Managed service providers can remotely secure, monitor, and manage endpoints with Datto RMM.
Configuring the Connector for Datto RMM #
To configure Lucidum to ingest data from Datto RMM:
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Log in to Lucidum.
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In the left pane, click Connector.
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In the Connector page, click Add Connector.
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Scroll until you find the Connector you want to configure. Click Connect. The Settings page appears.
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In the Settings page, enter the following:
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URL (required): The URL of the Datto RMM API
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API Key and API Secret (required) – The Datto RMM API key and secret. Use the authentication token you have generated for a user that has site viewer access to Datto RMM. For more details, see https://help.aem.autotask.net/en/Content/2SETUP/APIv2.htm .
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Verify SSL. For future use.
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To test the configuration, click Test.
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If the connector is configured correctly, Lucidum displays a list of services that are accessible with the connector.
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If the connector is not configured correctly, Lucidum displays an error message.
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API Documentation #
API version: V2
API documentation: https://rmm.datto.com/help/en/Content/2SETUP/APIv2.htm