What is IT Glue? #
IT Glue is a SOC-2 compliant, documentation management platform that consolidates information from PSA, SharePoint, Confluence, OneNote, Google Drive and more, into a single IT Glue repository for efficient search, storage, and retrieval.
Why Should You Use the IT Glue Connector? #
The IT Glue connector provides visibility into the data in your environment. You can use this visibility to:
-
ensure data is managed per your security policies
-
derive relationships between data, users, and assets
How Does This Connector Work? #
Lucidum executes read-only requests to the IT Glue REST API and ingests only meta-data about IT Glue devices. Lucidum does not retrieve any data stored on your assets.
Configuring the Connector in Lucidum #
|
Field |
Description |
Example |
|---|---|---|
|
URL |
The URL for the IT Glue API. |
https://api.itglue.com |
|
API Key |
User name for a IT Glue account with read access. |
************ |
|
Verify SSL. |
For future use. |
N/A |
Source Documentation #
Creating Credentials #
Contact your Lucidum Sales Representative for help with creating credentials.
-
Login to IT Glue with an Administrator role.
-
Select Account > Settings >
-
Enter a name for the key and click Generate API Key. Store your API Key in a secure location so you can retrieve it when required.
Required Permissions #
Contact your Lucidum Sales Representative for help with permissions.
